Pacific Media Group Employee Wiki

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====== Intranet: Sales Representatives ======

One of the main ways you'll communicate with the digital department is through the Pacific Media Group Intranet ([[http://intranet.pmghawaii.com]]).   If you need an intranet account created, contact David Christy at [[david@prgdigital.com]]

The intranet is where you will submit graphic design requests, ad schedule updates, and anything else you need from the digital department.  To ensure all deadlines are met, please give 2 to 3 business days advanced notice.


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====== Reasons We Use the Intranet ======

  * __Delegation__: Depending on the request, different employees will be handling them.  Rather than emailing someone directly, this allows digital to "automatically" delegate tasks based on work-load and abilities.

  * __Tracking__: Requests submitted through the intranet allow you to see who's working on your project, and whether it's completed.

  * __Accountability__: Sometimes emails get lost, or things get missed.  By using the intranet, we are able to know who submitted a request, when it was submitted, who claimed the project, and when it was completed.

  - __Approval__: All digital department requests must be approved by traffic.  If the contract/payment has been fulfilled, digital will be notified to begin working on the task.

  * __Organization__: The ability to attach files and images to your intranet request allows the digital department to access everything from one place.  This mitigates the need for forwarding attachments to multiple employees, and keeping track of who has what.


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====== Submitting an Intranet Request ======
  - Login to the intranet at [[http://intranet.pmghawaii.com]]
  - Click the "+ Add New Request" link at the top of the page.
  - Fill in the form as thorough as possible * What should I put into an intranet request?
  - Click "Submit Request"
  - If your request has any files (logos, graphics, radio mp3, etc), click the "Drop Files Here" box to the right.  You can also drag/drop files into this box for quicker upload.

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====== What Happens When You Submit a Request ======

Once an Intranet Request is submitted, a lot of things start happening behind-the-scenes:

  * __Emails Sent__
     * An email is sent to you verifying that your request has been submitted.
     * An email is sent to every digital department employee notifying them of the new task.
     * An email is sent to the appropriate employee in trafficking for approval.
 
  * __Approval__
     * Trafficking will submit a follow-up message to your request simply stating "Approved" or "Not Approved"

  * __Claiming__
     * A digital employee will "claim" your task.  Once your task is claimed, you will be notified by email who is working on your project.

  * __Follow-Ups__
     * If there are any questions regarding your project, a follow-up message can be posted to your request.  You will receive an email alert of the follow-up.  This also creates an archive of all communication regarding your intranet request.
 
  * __Completion__
     * Once a task is completed, you will receive an email.  You can also login to the intranet, and view what tasks are in-complete, and what's completed.
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