User Tools
radio_streaming_paywall
Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
radio_streaming_paywall [2015/01/13 23:19] admin [How the Paywall Works] |
radio_streaming_paywall [2015/01/14 00:10] (current) admin |
||
|---|---|---|---|
| Line 4: | Line 4: | ||
| The paywall is a combination of a few services. Swishu (now TinyPass), handles all subscriptions and payment information. Triton Digital handles the actual radio stream. | The paywall is a combination of a few services. Swishu (now TinyPass), handles all subscriptions and payment information. Triton Digital handles the actual radio stream. | ||
| + | |||
| + | ---- | ||
| ====== Why the Paywall? ====== | ====== Why the Paywall? ====== | ||
| Line 9: | Line 11: | ||
| The US Copyright and Royalty laws have put us in a position where we can no longer afford to absorb the fees we are being charge to bring listeners the Hawaiian Music and personalities that they have come to love. To offset these costs, we have added a small subscription fee of $5/month or $50/year. | The US Copyright and Royalty laws have put us in a position where we can no longer afford to absorb the fees we are being charge to bring listeners the Hawaiian Music and personalities that they have come to love. To offset these costs, we have added a small subscription fee of $5/month or $50/year. | ||
| + | |||
| + | ---- | ||
| ====== How the Paywall Works ====== | ====== How the Paywall Works ====== | ||
| - | {{::radio_paywall_map.jpg?753|}} | + | {{::radio_paywall_map.jpg|}} |
| + | |||
| + | ---- | ||
| ====== Recommended Computer Setup ====== | ====== Recommended Computer Setup ====== | ||
| We recommend using Google Chrome or Mozilla Firefox web browsers for listening to streams. Make sure your browser is updated to the most current version. | We recommend using Google Chrome or Mozilla Firefox web browsers for listening to streams. Make sure your browser is updated to the most current version. | ||
| + | |||
| + | ---- | ||
| Line 23: | Line 31: | ||
| **What do I do if I lost my password?** | **What do I do if I lost my password?** | ||
| + | |||
| To retreive a lost password, go to https://swishu.com/forgot . Enter the email address that was used to register your streaming account, and your password will be emailed to you. In order to retreive a lost password, the listener will need to know the email address they subscribed with. | To retreive a lost password, go to https://swishu.com/forgot . Enter the email address that was used to register your streaming account, and your password will be emailed to you. In order to retreive a lost password, the listener will need to know the email address they subscribed with. | ||
| Line 48: | Line 57: | ||
| If a Hawaii resident is unable to access the stream, here are the direct links to the players (bypassing subscription): | If a Hawaii resident is unable to access the stream, here are the direct links to the players (bypassing subscription): | ||
| + | |||
| + | * KPOA: [[http://player.tritondigital.com/24441]] | ||
| + | * Native FM: [[http://player.tritondigital.com/24451]] | ||
| + | * Native 92.5: [[http://player.tritondigital.com/24431]] | ||
| + | * KAPA: [[http://player.tritondigital.com/24411]] | ||
| + | * Kiss FM: [[http://player.tritondigital.com/27901]] | ||
| + | * KBig: [[http://player.tritondigital.com/27921]] | ||
| + | |||
| + | ---- | ||
| + | |||
| + | ====== Support Contacts ====== | ||
| + | |||
| + | **Subscriptions, Login Issues, Payment Issues, Refunds:** | ||
| + | |||
| + | Swishu (aka TinyPass) | ||
| + | * Phone: 646-350-1999 | ||
| + | * Web Support: [[https://tinypass.zendesk.com/hc/en-us]] (Click "Submit Request") | ||
| + | |||
| + | **Streaming Player Problems, Can't Listen, Won't Play** | ||
| + | |||
| + | Triton Digital | ||
| + | * E-Mail: [[supportdesk@tritondigital.com]] | ||
| + | |||
| + | **Unsure, Other Issues** | ||
| + | //Please Try the Above 2 Options Before Using This Option// | ||
| + | * David Christy: [[david@prgdigital.com]] | ||
| + | |||
radio_streaming_paywall.1421191181.txt.gz · Last modified: 2015/01/13 23:19 by admin
Page Tools
Except where otherwise noted, content on this wiki is licensed under the following license: CC Attribution-Share Alike 3.0 Unported
